All Seasons Climate Control are specialists in air conditioning sales, service and support maintenance. They operate within a highly competitive market and ensure that all of their engineers are trained to the highest possible standards.
The Business Requirement
All Seasons Climate Control found that they were losing a high number of potential online customers due to the fact that pricing information was not displayed on their website. To address this, they decided to approach Sigmer with a requirement for an on-line quotation system for their newly developed website.
Calculating quotations for air conditioning is a complex process as it entails asking the customer a series of questions concerning their air conditioning requirements, so a bespoke database solution that could calculate the data would be key.
The Sigmer Solution
Sigmer designed a bespoke database driven quote engine with a web front-end capable of calculating the cost of air-conditioning for any given room or building. In this way, customers could provide their unique answers to the questions generated and then, at the touch of a button, receive a quotation for their air conditioning requirements.
The Result
A customer friendly on-line quotation system that integrates with an existing website - www.beattheheat.co.uk. This site was designed and developed to provide potential customers with as much information as possible before making off-line contact with the company.
The new system has significantly increased on-line sales. Furthermore, it has dramatically reduced sales administration costs by saving a great deal of time to the order processing system.
